Steigenberger Bellerive Au Lac Hotel - Zurich

Excellent location, nice rooms (make sure you get a lake view) and friendly staff

A very relaxed and comfortable atmosphere, great room with view of lake. Excellent breakfast. Good gym and spa,

Nearby public parking was expensive, but in line with Swiss prices

The view over the lake is lovely (but the noise from the road adjacent to it in front of the hotel is not)

Minimum facilities at the hotel, average service, very ordinary breakfast and service at breakfast is exteremely poor, slow and just non responsive. Not a very attractive position surrounded by car yards with new model Audi permanently parked at the hotel front entrance for marketing purposes during the day making one go around it. Cleanliness standards so so, the place was not vacuumed once in 3 nights I stayed there, the bits of paper or some black stuff near bed that was there when I arrived there, stayed there right through, glasses not cleared, etc.

functionnal, excellent service and friendly staff.

Spa Poor conditions Restaurant no staff as you enter in No Phone connections in certain public areas of the Hotel. You have to go back to your room or to the reception to have connection, no connection in the fitness.

Very attentive, helpful and co-operstive staff.

* Its location and the lake view side rooms. * Beautiful, friendly, active, attentive staff. * spacious room. Because of all above, i extended my stay for a daymore than i had booking.

nothing to write.

Service, view, location, budget- friendly

Excellent and helpful reception staff. One of the nicest rooms/bathrooms we experienced for some time with an excellent view over the lake. Comfortable ten min walk into old town. Restaurants in Zurich are pretty average and mostly Italian so we decided to try hotel restaurant on 2nd night. Very pleasantly surprised - high quality cuisine and good staff, all tables with view over lake.

Very friendly and helpful staffs at the reception. Thank them for all their helps. Good location facing the lake and short walk to the old section of town.

It is clean but no luxury. It is over rated for a 4 star. The main entrance and the reception area are like a 2 or at best 3 star hotel. No free wifi, no breakfast, no hot water kettle and no tooth brushes even we paid $600USD,suite/ night. The bath towels and ropes are old and rough. We arrive at 4pm, took a bath and went out for dinner. When we returned, the bed were turned down, the drapes were drawn but the used towels were never replaced. The house keeping was not open even at 7am for fresh towels next morning. Not a 4 star service. The bed was set right in the middle of the room which made all 4. sides small. A very poor interior designer. Not a place to go back for that price, but thank the nice staffs.

The room size and quality was good, and the view fantastic.

At this price, the extra cost of Internet in the room was an insult really. Having recently stayed in perhaps a dozen hotels around Europe, only one other charged extra for Internet. Also breakfast was not included. The vast majority included breakfast. This detracted from the value.

Great helpfull hotel staff, location, comfortable bed and room, great room service. I would stay in the hotel again

Restaurant was very disapointing the menu had ONLY 10 orders including starters desserts and main dish. Second the air condition was not working probably since start date but that was fixed when we asked for a fan from the hotel and it was instantly delivered to our room

Nicely appointed, spacious and a great location along the lake. Staff is friendly, helpful and knowledgeable.

Hotel climate control was uncomfortable. Temperatures in Zurich during our stay climbed to 32 C (90 F) during the day and our room was quite warm through most of the night. The staff said the building was not air conditioned so there was little they could do except provide a fan

Great location; right on the lake coast and walking distance to the old town, and Stadelhofen train station; and next to tram stop. Very warm welcome and professional service from qualified staff. Rooms are large with a balcony -even though a bit small- presenting a fantastic lake panorama. Price is high, but reasonable for Zurich standards and for the level of quality.

Place,location,room so nice!

no parking place,but they find one for our car. Very nice.